Introduction

We are committed to safeguarding the privacy and confidentiality of your Sensitive Personal Data or Information. Please read the Privacy Policy carefully before using the Platform or registering on the Platform or accessing any material or information through the Platform. By clicking on the “I Accept” button, you accept this Privacy Policy and agree to be legally bound by the same.

In the process of you reading this privacy policy, using the Website or “Kare India” mobile application (“Platform”) or availing the existing or future services or facility provided by Us, You may be required to furnish information, including Personal information and/or Sensitive Personal Information and/or any other information that is of a confidential nature. You are urged to keep the information current to ensure that the services and facility remain relevant and enable us to reach you. This Privacy Policy is applicable to all users/visitors/viewers of the Platform. This statement and the Policy outlined herein are not intended to and do not create any contractual or financial or any other legal rights in favour of any User or viewer or any other party.

Information We Collect

We receive and store any information You enter on Our Platform or give Us in any other way. You can choose not to provide certain information but then You might not be able to take advantage of many of Our features. We act as a facilitator to help You connect with third party service providers who offer multiple services like tele-consulting, online medicine delivery, online lab test bookings etc. You explicitly consent to provide Us access to (i) the personal data or information or (ii) the sensitive personal data or information, including medical records shared by You with our third party service providers or generated during the course of the provision of such services to You (whether by Us directly or through third party service providers). We use the information that You provide for such purposes as providing You our Services, responding to Your requests, helping You manage Your requests, improving Our Platform, prevent or detect fraud or abuses of Our Platform, enable third parties to carry out technical, logistical or other functions on Our behalf and to communicate with You.

Why do we collect Your Personal Information and How We Use Your Personal Information or Sensitive Personal Information

We use the information that We collect for purposes including:

Providing services and features
We use the information We collect to provide, personalize, maintain and improve Our products and Services. This includes using the information to:

  • To create and update Your account.
  • To verify Your identity.
  • To track the progress of Your requests
  • Administer Our Services through the Company or third-party service providers and diagnose technical problems.
  • Perform internal operations necessary to provide Our Services,
    including to troubleshoot software bugs and operational problems, to conduct data analysis, testing, and research, and to monitor and analyze usage and activity trends.
  • To respond to Your inquiries or fulfill Your requests for information
    about the various services.
  • If You purchase any content or avail of any service from Us through one of these Platform, to complete and fulfill Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service.
  • To provide You the plans, products service options offered by Us and pricing for such Services.
  • To provide You reward points or any other benefits as deemed fit by Us, based on Your health data stored by Us.
  • For sharing such information with any third party, including any service providers and marketing agents for providing Services and for maintaining, improving or customizing Our Services and carrying out any activities incidental thereto.